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Return & Refund

Returns & Refund is a guarantee provided by Babyeze for every product sold on babyeze.cn. When you receive a product that was bought and paid for on our site, and you find it is not as described or is of low quality, you can contact us to resolve these problems. You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with seller.  But the following situations are not included, in case an item you claim is not as described, but the seller can prove that it is; Or Items are as described, but you no longer want them. 
 
Guaranteed Protection Period
If you do not receive your purchase within 120 days, you can ask for full refund before order completion. Please note that you can only open one dispute per order.

Return Shipping Fee 
If you agreed with the seller to return your item, please also check the seller’s shipping terms. If the seller pays the return shipping fee, please make sure you first agree on the shipping method and how the seller will pay you back the shipping fee.

 

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